Terms of Service
Last updated: December 2025
Welcome to Penn Spine and Rehab
These Terms of Service ("Terms") govern your use of pennspineandrehab.com (the "Service"). By using our website, you agree to these Terms. If you don't agree, please don't use the Service.
What We Offer
Penn Spine and Rehab is a free online directory built by a team of digital health specialists to help people find rehabilitation and treatment centers across the United States. We aggregate data from trusted federal sources including SAMHSA and NIH. Our services include:
- Searchable database of 12,000+ treatment facilities from SAMHSA
- Filtering by location, treatment type, and insurance
- Facility profiles with verified contact information
- Educational content about addiction and recovery
- Phone support to help you navigate options
Important: We are a directory service, not a healthcare provider. We do not provide medical treatment, diagnosis, or clinical advice.
Medical Disclaimer
Please Read Carefully:
The information on this website is for informational purposes only. It is not medical advice and should not replace consultation with qualified healthcare professionals. Always consult a doctor or licensed specialist before making treatment decisions.
In case of emergency, call 911 or go to your nearest emergency room. For the SAMHSA National Helpline, call 1-800-662-HELP (4357).
Your Responsibilities
When using our Service, you agree to:
- Provide accurate information when contacting facilities
- Use the Service for lawful purposes only
- Not misrepresent your identity
- Not interfere with the operation of our website
- Not use automated tools to scrape or extract data
- Verify facility details directly before making decisions
About Our Listings
Our directory includes facilities exclusively from official federal sources, primarily SAMHSA (Substance Abuse and Mental Health Services Administration) and NIH. We do not accept paid placements or unverified submissions. Please understand:
- All data comes from official government databases
- We strive for accuracy but cannot guarantee all information is current
- Listing a facility does not mean we endorse or recommend it
- We are not responsible for services provided by listed facilities
- Always contact facilities directly to verify details
Content and Ownership
All content on this website — including text, design, logos, and software — belongs to Penn Spine and Rehab or our licensors. You may not:
- Copy or redistribute our content without permission
- Use our branding or trademarks
- Create derivative works based on our content
Privacy
Your use of our Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. When you request to contact a facility through our platform, you consent to us sharing your information with that facility.
External Links
Our website contains links to treatment facilities and other external resources. We are not responsible for the content, privacy practices, or services of these third-party websites.
Disclaimers
The Service is provided "as is" without warranties of any kind. We do not guarantee that:
- The Service will always be available or error-free
- Information will be completely accurate or up-to-date
- Any facility will meet your specific needs
Limitation of Liability
To the fullest extent permitted by law, Penn Spine and Rehab is not liable for any damages arising from your use of the Service, including but not limited to damages related to treatment decisions, facility services, or technical issues with our website.
Changes to These Terms
We may update these Terms from time to time. For significant changes, we'll try to provide notice. Continued use of the Service after changes take effect means you accept the updated Terms.
Governing Law
These Terms are governed by the laws of the State of Delaware, USA. Any legal disputes must be resolved in courts located in Delaware.
Contact Us
Questions about these Terms? Get in touch:
Penn Spine and Rehab
Email: legal@pennspineandrehab.com
Phone: +1 (614) 818-5397
Need Immediate Help?
Crisis Resources:
- Emergency: Call 911
- SAMHSA National Helpline: 1-800-662-HELP (4357)
- Suicide & Crisis Lifeline: 988